Service Coverage
Service coverage,
clearly outlined.
This page explains where our services are available, what is included within service coverage, and how support is provided across regions.
Online service
Our services are provided through our website. Orders, support requests, and account access are handled online.
Regional availability
Service availability may vary depending on destination, product type, and local regulations.
Order-based support
Support services are provided for verified orders placed through our official website.
What our service covers
- Order placement and confirmation (CHK)
- Delivery and tracking assistance (LOG)
- Returns, exchanges, and warranty (RMA)
- Payment and billing-related inquiries (FIN)
- Account and order history support (DAT)
Service limitations
Certain services may not be available in all regions. Limitations can result from shipping restrictions, local regulations, or product-specific requirements.
We reserve the right to adjust service coverage based on operational or regulatory changes.
How to confirm availability
Product Check
Review product availability on the product page.
Checkout
Confirm delivery options during checkout.
Regional Inquiry
Contact support for region-specific questions.